Terms & Conditions

GIOVVANI LLC, (“We” or “Giovvani”) is the operator of the website located at www.giovvani.com (the “Website”). This Agreement governs your use of the Website and your purchase of any products from Giovvani (the “Products”).

The Website and Products are offered subject to your acceptance of these Terms and Conditions (“Terms” or “Agreement”). These Terms constitute a legally binding agreement between you and Giovvani, and you should read them carefully. By agreeing to these Terms, you also agree to the Giovvani Privacy Policy and Shipping & Return Policy, each of which is expressly incorporated by reference herein.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION/JURY TRIAL WAIVER REQUIRING DISPUTES TO BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION, SUBJECT TO LIMITED EXCEPTIONS. UNLESS YOU OPT OUT WITHIN 30 DAYS AS DESCRIBED IN THE DISPUTE RESOLUTION SECTION, YOU WILL BE BOUND BY IT.

The Terms and any action related thereto will be governed and interpreted by and under the laws of the State of Wyoming, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

1. Delivery Times: In principle, delivery is made within three weeks from the date when the Customer receives confirmation of his/her order. Delivery dates and times are only binding if they are expressly confirmed by Giovvani.

2. International Shipments: International shipments may be subject to import taxes at customs, Giovvani is unable to cover such charges and this is the customers responsibility.

1. Sale / Discounted Purchases: Any items purchased at discounted prices such as with a discounted upsell during check-out or during any type of Sale period such as Black Friday or Boxing Day are only subject to size exchanges and not change of mind returns.

2. Change of Mind Returns: All items purchased for full price, which are unused and undamaged can be returned within 14 days of receiving the initial order subject to our re-stocking fee.

3. Late Returns: If you ship your intended return after the 14 day return period, the item(s) will be sent back to you and no refund will be issued.

4. Initial Shipping Fee: All refunded items do not receive a refund including the initial shipping amount charged if an order has been shipped to the customer.

5. Return Costs: All return costs are to be incurred by the customer, Giovvani offers a return system which allows you to create a return label. Please note this cost is deducted from the refunded amount.

6. Return Process: Returns must be coordinated through our return system here.

7. Used Products: We do not accept returns of used products. Examples of used products includes shoes with dirty soles such as dirt, dust and fluff or creased/wrinkled leather, used smells and any other wear and tear. Items must also be returned packaged the same as received without damaged packaging.

Customers have 30 days from the date of delivery to exchange their order for a different size or color providing the product is in an unused condition. If the exchange is shipped after this period, it will be sent back to the sender and no refund will be given.

Any visible signs of wear or returns without initial packaging, will result in the refusal of an exchange.

Customers may request a cancellation of their order prior to shipment provided that they contact our support inbox (support@giovvani.com).

Giovvani will make every effort to accommodate all customer cancellation requests, however the company cannot guarantee that an order can be cancelled once it has been processed.

If an order is processed before cancellation and the customer is not satisfied with the purchase, our return policy must be followed.

Giovvani does not provide any warranty for the accuracy of sizing for its products and shall not be liable for any costs incurred by the customer for exchanging such products for a different size.

1. Customers are responsible for ensuring that the delivery address provided to Giovvani is accurate and complete prior to shipment. Orders sent to incorrect addresses are the responsibility of the customer.

2. Customers are responsible for being present at the delivery address at the time of delivery and for collecting the product upon delivery.

3. Customers must ensure that the location provided for delivery is a secure location, and Giovvani will not be liable for any theft that occurs after the delivery tracking shows a “delivered” status.

4. Customers are responsible for collecting any undeliverable parcels within five (5) business days from the courier’s warehouse/depot. If a parcel is not collected within this time period, it may be discarded by the courier and this is not the responsibility of Giovvani.

By downloading, accessing or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to Giovvani through the Website. You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. Giovvani reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by Giovvani from time to time. You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access). You shall immediately notify Giovvani if you suspect or become aware of any loss, theft, or unauthorized use of your password.

All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. Giovvani expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. Giovvani reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and Giovvani reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions.

Giovvani wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Online Return Policy and Store Returns Policy, which are incorporated herein by reference.

The Website contains materials including, but not limited to, text, images, designs, photographs, videos, audio clips, graphics, button icons, pictures, advertising copy, URLs, technology, software, and the overall arrangement or “look and feel” of such materials including copyrightable material, as well as trademarks, logos, and service marks that belong to either Giovvani, its licensors, licensees or other third parties (collectively the “Content”). The Website and the Content are owned, licensed, or controlled by Giovvani, its licensors, and certain other third parties, and all right, title, interest in and to the Content and the Website are the property of Giovvani, its licensors, or certain other third parties and are protected by United States and international copyright, trademark, trade dress, patent or other intellectual property rights and laws to the fullest extent possible. By using the Website, you will not obtain any ownership or intellectual property or other interest in any item or content on the Website. Subject to your agreement and compliance with this Agreement, Giovvani grants you a limited, non-exclusive, non-transferrable, non-assignable, revocable license to access, display, view, and use the Content on the Website for your own personal, non-commercial use only. You agree that Giovvani may immediately and, without notice to you, suspend or terminate the availability of the Website, its Content, or the Products without any liability to you or any third party.

By submitting or posting any materials or content on the Site (“User-Generated Content”), you grant to Giovvani a perpetual, irrevocable, royalty-free, worldwide, royalty-free, sub-licensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. You hereby represent, warrant and covenant that any User-Generated Content you provide does not violate any law or the rights of any third party, and you have full right to grant Giovvani the license specified above. Giovvani shall be entitled to use any User-Generated Content without incurring obligations of confidentiality, attribution or compensation to you.

LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES. EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, THE WEBSITE, AND ALL CONTENT, PRODUCTS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. GIOVVANI DOES NOT WARRANT THAT: (1) THE INFORMATION ON THE WEBSITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THE WEBSITE APP WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL GIOVVANI OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, UNDER ANY CAUSE OF ACTION WHATSOEVER INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT, STRICT LIABILITY, WARRANTY, OR OTHERWISE, FOR ANY CLAIM, CAUSE OF ACTION, FEE, EXPENSE, COST, OR LOSS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE RETURN POLICY, THE SHIPPING POLICY, THE PRODUCTS, OR YOUR USE OF THE WEBSITE OR ANY PRODUCTS. NOTWITHSTANDING ANYTHING IN THESE TERMS TO THE CONTRARY, THIS DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY DOES NOT APPLY IN NEW JERSEY.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS, UNLESS YOU OPT OUT WITHIN 30 DAYS AS DESCRIBED BELOW.

1. Agreement to Arbitrate. Any dispute, claim, or controversy arising out of or relating in any way to the Website, the Products, any purchase, or these Terms — including their formation, breach, termination, enforcement, interpretation, validity, or scope, and including the scope and enforceability of this Arbitration Agreement — (each, a "Dispute") shall, if not resolved through the informal process in Section 3, be resolved exclusively by final and binding individual arbitration. The arbitrator, and not any court or agency, shall have exclusive authority to resolve all threshold arbitrability issues, including whether this Arbitration Agreement is enforceable, unconscionable, or applicable to a given Dispute.

Exceptions: Either party may (a) bring an individual claim in small claims court, so long as the matter remains in that court and seeks only individualized relief; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of that party's intellectual property rights.

2. Class Action and Jury Trial Waiver. To the fullest extent permitted by law, you and Giovvani each waive the right to a jury trial and the right to bring or participate in any class, collective, consolidated, representative, or private attorney general proceeding. Arbitration will be conducted on an individual basis only. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim. If a court or arbitrator finally determines (after exhaustion of all appeals) that this waiver is unenforceable or that arbitration may proceed on a class basis, this Arbitration Agreement shall be null and void in its entirety, and such Disputes shall be decided exclusively in the state or federal courts located in the State of Wyoming. Either party may participate in a class-wide settlement.

3. Mandatory Informal Dispute Resolution (Condition Precedent). Before initiating arbitration, the party asserting a Dispute must send the other party an individualized written Notice of Dispute. Notices to Giovvani must be emailed to legal@giovvani.com and must include: the claimant's name, mailing address, and email; a description of the nature and basis of the claim, including relevant purchase date(s); and a statement personally signed by the claimant verifying the Notice's accuracy. Following receipt of a Notice, the parties shall attempt in good faith to resolve the Dispute for sixty (60) days, during which either party may request an individualized telephone or video settlement conference, which both parties shall attend. Completion of this process is a condition precedent to filing any arbitration; all limitation periods are tolled while it is pending. A court of competent jurisdiction may enjoin the filing or prosecution of an arbitration commenced without compliance with this Section.

4. Arbitration Forum and Procedure. The arbitration shall be administered by National Arbitration and Mediation ("NAM," www.namadr.com) before a single arbitrator under NAM's Comprehensive Dispute Resolution Rules and Procedures and applicable fee schedules in effect at filing (the "Rules"), as modified by this Arbitration Agreement. If NAM notifies the parties that it is unable or unwilling to administer a Dispute, it shall instead be administered by ADR Services, Inc. (www.adrservices.com) under its rules then in effect, as modified by this Arbitration Agreement. Hearings, if any, will be conducted remotely by video or telephone unless the arbitrator determines or the parties agree that an in-person hearing is necessary, in which case it will be held as close to your residence as practicable. The party initiating arbitration must include with its demand a personally signed certification of compliance with Section 3. Counsel initiating or pursuing arbitration certify compliance with Federal Rule of Civil Procedure 11(b) standards (claims not frivolous or brought for an improper purpose), and the arbitrator may impose sanctions available under the Rules or applicable law. Payment of filing, administration, and arbitrator fees shall be governed by the administrator's Rules and fee schedules. The arbitrator shall issue a reasoned written decision and may award any individualized remedy available in court, including attorneys' fees and costs where authorized by law. Judgment on the award may be entered in any court of competent jurisdiction; an award that has been fully satisfied shall not be entered in any court. Upon either party's request, the arbitrator shall issue an order protecting confidential information disclosed in the arbitration.

5. Mass Filing Procedure. If twenty-five (25) or more arbitration demands of a substantially similar nature (arising from the same event or factual scenario and raising similar legal issues) are filed by or with the assistance or coordination of the same law firm, group of firms, or organization, the parties agree the administrator shall batch the demands (in batches of at least 25, or the maximum permitted under its mass-filing rules), resolve each batch as a single consolidated proceeding with one procedural calendar, and apply a single set of filing and administrative fees per batch per side under its then-current mass-filing fee schedule. The parties shall cooperate in good faith to implement this procedure. This Section does not authorize class arbitration, and Giovvani reserves all rights and defenses as to each demand and claimant. If a court or arbitrator finally determines the batching procedure is unenforceable under both forums, the nullification provision in Section 2 applies.

6. Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. To the extent the FAA and the Rules do not apply to an issue, the laws of the State of Wyoming govern, without regard to conflict-of-laws principles. Any Dispute determined not to be subject to arbitration or small claims court shall be resolved exclusively in the state or federal courts located in the State of Wyoming, and the parties consent to personal jurisdiction there.

7. 30-Day Opt-Out. You may opt out of this Arbitration Agreement within thirty (30) days of the earlier of the date you first access the Website, first make a purchase, or first provide information to the Website, by emailing legal@giovvani.com a notice containing your name, mailing address, email, phone number, and a personally signed statement that you wish to opt out of this Arbitration Agreement. Opting out does not affect any other provision of these Terms. If Giovvani materially changes this Arbitration Agreement in the future, you may reject the change by the same method within thirty (30) days of its posting; if you do so, you remain bound by the most recent version you accepted.

8. Severability; Survival. Except as provided in Sections 2 and 5 (nullification), if any portion of this Arbitration Agreement is found invalid or unenforceable, that portion shall be severed and the remainder enforced. This Arbitration Agreement survives termination of these Terms and your relationship with Giovvani and supersedes all prior arbitration agreements between you and Giovvani.

The Website may include links to third-party websites, such as links from advertisers, sponsors, content partners, and third parties. The inclusion of any link on the Website does not imply our endorsement of it, and Giovvani expressly disclaims any responsibility for the content, the materials, the accuracy of the information, or the quality of the products or services provided by, available through, or advertised on these third-party websites.

You understand, acknowledge, and agree that the operation of certain portions of this Website or the receipt of certain information, such as registering or creating an account on this Website, requires the submission, use, and dissemination of certain personally identifiable information. Please note that by providing your mobile phone number to the Website, you are providing Giovvani your electronic signature expressly consenting to be contacted by telephone (including by automated dialing systems, prerecorded messages, SMS and MMS) at the number provided, even if the number you provide is on a corporate, state, or national Do Not Call list. You understand that your consent is not required to make a purchase. For a summary of Giovvani’s information collection and use, please see Giovvani’s Privacy Policy, which is incorporated herein by reference.

You acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “PLACE MY ORDER”, “I ACCEPT”, ANY LINK THROUGH WHICH YOU SUBMIT BILLING OR SHIPPING INFORMATION, or such similar links as may be designated by Giovvani to accept these terms and conditions, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”), YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SITE OR PRODUCTS OFFERED BY GIOVVANI. Further, you waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non- electronic records, or to payments or the granting of credits by other than electronic means.

The products on this website are sold in United States Dollars (USD). The Company is not responsible for any additional foreign currency charges incurred by the customer. The customer is responsible for any currency conversion fees, exchange rates, or other expenses that may be charged by their bank or other financial institution.

The Company makes no representation or warranty as to the currency exchange rate used by the customer’s financial institution. The Company is not liable for any losses or damages arising out of any foreign currency charges incurred by the customer.

The company is an Italian styled brand; however, we provide no warranty or guarantee that all products are manufactured in Italy. Our products may be sourced and produced in different locations worldwide.

This Agreement constitutes the entire agreement between you and Giovvani and supersedes any prior version of this Agreement and Giovvani. If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid, the remaining provisions shall not be affected thereby and shall continue in full force and effect, and such provision may be modified or severed from this Agreement to the extent necessary to make such provision enforceable and consistent with the remainder of this Agreement.